For retailers, holiday shopping was strong. But the way we shop is changing.

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he 2019 shopping season looks like it was a strong one. According to one early consumer survey, spending was up 3.4 % this year — and online shopping was up over 18 % compared to 2018. But how did that look from the retailer side of the checkout counter? Throughout the holiday […]

Brits love click-and-collect shopping, but many fail to collect

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Online shoppers in the U.S. are increasingly using click-and-collect services as a way to avoid not only shipping costs but also potential problems with delivery. The service, now offered by most big-box retailers, enables customers to order items online before heading to the store to pick them up at a […]

Google launches shopping platform, but will anyone use it?

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Remember when Google came late to the social media game when it launched Google+ and tried to go up against Facebook and the others? No one used Google+, so it was closed after eight uneventful years. Google is at it again, taking on another internet behemoth — the almighty Amazon — but […]